Privacy Policy & Cookies

Effective Date: 7/26/2025
Last Updated: 7/26/2025

This Privacy Policy explains how BuiltInFive ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website or use our services, in compliance with the EU General Data Protection Regulation (GDPR) and other applicable privacy laws.

Data Controller

BuiltInFive is the data controller responsible for your personal data. For any privacy-related inquiries, please contact us at: team@builtinfive.com

Information We Collect

Personal Information You Provide

  • Contact Information: Email address, phone number when you contact us or fill out forms
  • Quiz Responses: Answers to our SaaS readiness assessment including project details and business information
  • Project Information: Technical requirements, timeline preferences, and project specifications
  • Communication Data: Messages, feedback, and correspondence with our team

Automatically Collected Information

  • Technical Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent on site, referring websites, click patterns
  • Performance Data: Website loading times and technical errors for optimization

How We Use Your Information

Legal Basis for Processing

Contract Performance: To deliver our software development services

Consent: For marketing communications and optional features

Legitimate Interest: For website analytics, security, and business operations

Legal Obligation: To comply with applicable laws and regulations

Specific Uses

  • Service Delivery: Create personalized blueprints and project recommendations
  • Communication: Respond to inquiries and provide project updates
  • Analytics: Understand website usage to improve user experience
  • Security: Protect against fraud, abuse, and technical issues
  • Marketing: Send relevant updates about our services (with your consent)

Third-Party Services & Data Sharing

We do not sell, trade, or rent your personal information to third parties.

Service Providers We Use

Vercel (Hosting): Website hosting and performance optimization

Data processed: Technical and usage data

Location: United States (adequate data protection)

Notion (CRM): Lead management and customer data organization

Data processed: Contact info and quiz responses

Location: United States (adequate data protection)

Resend (Email): Sending service-related emails and blueprints

Data processed: Email addresses and communication content

Location: United States (adequate data protection)

Stripe (Payments): Processing payments for premium services

Data processed: Payment information (not stored by us)

Location: Multiple regions (GDPR compliant)

Cookies & Tracking Technologies

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our site is used.

Types of Cookies We Use

🔒 Essential Cookies (Always Active)

Required for basic website functionality, security, and remembering your quiz progress. These cannot be disabled.

  • cookie-consent: Stores your cookie preferences
  • stripe: Required for secure payment processing

📊 Analytics Cookies (Optional)

Help us understand website usage patterns to improve our services. Data is aggregated and anonymized.

  • Google Analytics (_ga, _gid): Tracks website usage
  • Google Tag Manager: Manages tracking tags

📢 Marketing Cookies (Optional)

Used to track visitors across websites to display relevant advertisements.

  • Meta Pixel (_fbp, _fbc): Facebook/Instagram ad targeting

Managing Cookie Preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from specific sites
  • Block all cookies (may break website functionality)

Your Privacy Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

🔍 Right to Access

Request copies of your personal data

✏️ Right to Rectification

Correct inaccurate or incomplete data

🗑️ Right to Erasure

Request deletion of your data

⏸️ Right to Restrict

Limit how we process your data

📦 Right to Portability

Transfer your data to another service

❌ Right to Object

Opt-out of certain processing activities

⚡ Response Time: We will respond to your requests within 72 hours and fulfill them within 30 days.

📧 How to Exercise Rights: Email us at team@builtinfive.com with subject "Privacy Rights Request"

Data Retention

How Long We Keep Your Data

  • Quiz Data: 3 years for analytics and service improvement
  • Contact Information: Until you request deletion or unsubscribe
  • Project Files: 7 years for business and legal purposes
  • Website Analytics: 26 months (Google Analytics default)
  • Technical Logs: 90 days for security and performance

Data is automatically deleted after retention periods unless legal obligations require longer storage.

Data Security

We implement industry-standard security measures to protect your data:

🔐 Encryption

All data transmitted using TLS/SSL encryption

🏢 Secure Hosting

Infrastructure hosted on enterprise-grade platforms

🔑 Access Control

Limited access to authorized personnel only

📊 Monitoring

Continuous monitoring for security threats

Contact & Complaints

Privacy Questions

Email: team@builtinfive.com

Subject: Privacy Inquiry

Data Protection Authority

If you're not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

This privacy policy is regularly reviewed and updated to ensure compliance with evolving privacy laws and our business practices.